Trip to Rishikesh

This is to share our experiences on our recent college trip to Rishikesh, ‘The Yoga Capital of the World’, organized by our own School of Engineering & Technology, Sushant University, top college in north India for engineering. This was the perfect trip to bond, destress while also have great fun along with our teachers & …

Industry-Academic Interface – A dynamic collaboration

A closely-knit collaboration between industry and academia supports improvement and helps ensure the industrial relevance of the curriculum. The hospitality sector, especially the hotels, though known to be moving hand-in-hand with the academia, tend to move faster, especially with regard to the adoption of new methods and that of bringing about changes in systems and …

THE DYNAMICS OF IN-CABIN HOSPITALITY

In the recent years, air travel has become one of the main transport means for many people. Innovation and consolidation have re-shaped and further narrowed the playing field in the aircraft catering business. Airline catering companies have also exhibited great dexterity, becoming essential to their airline customers. To thrive in the rapidly changing and Passenger-centric …

Why Is It Important to Deliver Personalized Customer Service?

The Vatel Hotel & Tourism Business School, in its endeavours to sensitize their students about the importance of understanding a customer and empathizing with him, conducts several training programmes and workshops. Extending a personalised service to a guest and winning his heart can, besides winning the guest’s loyalty forever, even make up for a few …

Role of Urban Public Spaces in Community Integration

Urban Public Spaces leave a very strong impression on our minds as these mere experiences continue to remain with us as memories. People not only spend time at these places, but also make memories by meeting, communicating, celebrating goodness and enjoying being together. Different places cater to different purposes and possess various characteristics/aural feelings because …

Globalization of Education – An Indian experience

Globalization is not a new word anymore. With the rise in information technology, falling trade barriers, liberalization, and continuous efforts of international organizations such as the United Nations, World Trade Organizations and the like; we have come a long way towards a highly interconnected, interdependent world economy. Some proponents of globalizations also posit that the …